Turn WhatsApp Into Your Smartest Business Channel
Automate conversations, book appointments, capture leads, and support customers 24/7 — all on the WhatsApp number your customers already use to reach you.
- No developers needed — live in minutes
- Keep your existing WhatsApp Business app
- Official Meta WhatsApp Business API
120+
Businesses using Cephalon Connect
98%
WhatsApp message open rate
< 1s
Average automated response time
24/7
Customer availability with zero staff
What you can do
Everything your business needs,
delivered on WhatsApp
Four core solutions that turn your WhatsApp number into a revenue-generating, round-the-clock business tool.
Book Appointments
Let customers schedule slots instantly via WhatsApp — no calls, no back-and-forth. Your calendar fills itself, 24/7.
Capture & Qualify Leads
Automatically collect name, contact, and intent from every enquiry — before your team even picks up the phone.
Support Customers 24/7
Answer FAQs, share documents, resolve queries — around the clock, without your team needing to be online.
Send Smart Reminders
Appointment reminders, payment alerts, lab reports, order updates — delivered directly to WhatsApp.
Platform features
Built for business owners,
not developers
Everything you need to automate WhatsApp at scale — without a technical team.
Keep Your WhatsApp App
Coexistence mode lets your team keep using the WhatsApp Business app normally. Automation runs alongside it — nothing changes for you.
Visual Flow Builder
Design conversation paths with a drag-and-drop builder. Set up menus, conditions, and auto-replies — zero code required.
Natural Conversations
Keyword-based triggers, button menus, and list replies — guide customers to exactly the right answer every time.
Conversation Analytics
Track message delivery, response rates, and conversation outcomes. See what's working and improve your flows in real time.
Multi-Business Management
Manage multiple locations or clients from one dashboard. Each business gets its own number, flow, and conversation history.
Third-Party Integrations
Connect with booking systems, CRMs, and your existing tools via webhooks. Native integration with Cephalon HealthOS.
Getting started
From signup to live chatbot
in one afternoon
Connect your number
Link your existing WhatsApp Business number through Meta's secure Embedded Signup — takes under 5 minutes.
Build your flow
Use the visual builder to set up your conversation paths, menus, and auto-replies. Start from a ready-made template.
Go live instantly
Activate your chatbot. It starts handling customer conversations around the clock from that moment.
Track & optimise
Monitor performance, see where customers drop off, and refine your flow — all from your dashboard.
Industries we serve
If customers message you,
this is for you
Clinics & Hospitals
Salons & Spas
Restaurants & Cafes
Retail & E-commerce
Real Estate
Education & Coaching
Part of the Cephalon Suite
Native integration with Cephalon HealthOS
Already using Cephalon HealthOS for your clinic? Connect your WhatsApp number and automatically send appointment reminders, lab reports, and billing alerts — zero extra setup.
Simple, transparent pricing
Plans designed for every stage — from your first automation to enterprise scale.
Starter
₹999/mo
Perfect for a single-location small business getting started with WhatsApp automation.
- 1 WhatsApp number
- Visual flow builder (free — no add-on)
- Broadcast campaigns (up to 500 contacts)
- Keyword triggers & menus
- Lead capture & contacts
- Basic analytics
- Email support
Growth
₹2,499/mo
For growing businesses that need multiple numbers, unlimited broadcasts, and deeper automation.
- 3 WhatsApp numbers
- Everything in Starter
- Unlimited broadcast campaigns
- WA Forms (native in-chat forms)
- Orders management
- Webhook integrations & API access
- Priority support
Enterprise
Custom
For agencies, chains, and multi-location businesses needing full-scale deployment.
- Unlimited WhatsApp numbers
- Everything in Growth
- HealthOS appointment integration
- Multi-business dashboard
- Custom chatbot development
- Dedicated account manager
- SLA-backed support
All plans include WhatsApp Business API access via Meta Cloud API · No setup fees · Cancel anytime
Common questions
Frequently asked questions
What is Cephalon Connect and how does it work?
Cephalon Connect is a WhatsApp Business automation platform built on Meta's official Cloud API. You connect your existing WhatsApp Business number, build conversation flows using our visual builder, and your chatbot handles customer messages automatically — 24/7. You stay in full control and can monitor everything from your dashboard.
Will my WhatsApp Business App stop working after I connect?
No. Cephalon Connect supports WhatsApp Coexistence — your team can continue using the WhatsApp Business app on the same number as usual. Automated messages go out via the API while you handle conversations manually through the app side-by-side.
How quickly can I go live?
Most businesses are live within a day. Connecting your number via Embedded Signup takes under 5 minutes. Building your first flow from a template takes another 30–60 minutes. Our team is available to help if you need support during setup.
Do I need a developer or technical expertise?
Not at all. Cephalon Connect is designed for business owners, not developers. The visual flow builder is drag-and-drop. You don't write any code. If you can use WhatsApp, you can use Cephalon Connect.
Which businesses is Cephalon Connect best suited for?
Any business whose customers message them on WhatsApp. We work particularly well with clinics and hospitals, salons, restaurants, retail stores, real estate agencies, and educational institutes. If you receive repetitive enquiries, booking requests, or need to send regular updates to customers — this is built for you.
How is this different from just replying manually on WhatsApp?
Manual replies mean customers wait — and waiting customers often leave. Cephalon Connect responds in under a second, at any hour, and handles multiple conversations simultaneously. It also captures lead data automatically, sends scheduled reminders, and integrates with your other tools — things no manual workflow can scale.
Ready to automate your WhatsApp?
Join 120+ businesses that respond to customers instantly, book appointments automatically, and never miss a lead — even at 2am.
Official Meta WhatsApp Business API · GDPR compliant · Data stored in India